Terms of service

TERMS OF SERVICE

Effective Date: April 18, 2026
Last Updated: April 18, 2026

Welcome to Brick Buff, a brand operated by MuFO, Inc. ("we," "us," or "our"). Brick Buff specializes in cleaning and restoration products for building bricks, collectible toys, and other plastic collectibles. These Terms of Service ("Terms") govern your access to and use of our website at brickbuff.com (the "Site") and the purchase of our products.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.


1. ACCEPTANCE OF TERMS

By accessing our Site, creating an account, or making a purchase, you agree to:

  • Comply with these Terms and all applicable laws
  • Be at least 18 years of age or have parental/guardian consent
  • Provide accurate and complete information
  • Accept our Privacy Policy (incorporated by reference)

We reserve the right to refuse service to anyone for any reason at any time.


2. CHANGES TO TERMS

We may modify these Terms at any time. Changes will be effective immediately upon posting to the Site. We will notify you of material changes by:

  • Posting a notice on the Site
  • Updating the "Last Updated" date
  • Sending email notification to registered users

Your continued use of the Site after changes constitutes acceptance of the modified Terms.


3. USE OF THE SITE

3.1 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Site for personal, non-commercial purposes, subject to these Terms.

3.2 Prohibited Uses

You agree NOT to:

Content & Intellectual Property:

  • Copy, reproduce, or distribute Site content without permission
  • Use our trademarks, logos, or branding without authorization
  • Reverse engineer, decompile, or disassemble any part of the Site
  • Create derivative works from our content

Site Integrity:

  • Introduce viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt Site functionality
  • Use automated tools (bots, scrapers, crawlers) without permission

Fraudulent Activity:

  • Provide false or misleading information
  • Impersonate another person or entity
  • Engage in fraudulent transactions
  • Use stolen payment methods

Illegal Activity:

  • Violate any local, state, federal, or international laws
  • Infringe on third-party rights (copyright, trademark, privacy)
  • Engage in harassment, abuse, or threatening behavior

Commercial Misuse:

  • Resell our products without authorization
  • Use our Site for unauthorized commercial purposes
  • Extract data for competitive purposes

3.3 Account Responsibilities

If you create an account:

  • You are responsible for maintaining account confidentiality
  • You are responsible for all activities under your account
  • You must notify us immediately of unauthorized access
  • You must not share your account credentials

4. PRODUCTS & ORDERS

4.1 Product Descriptions

We strive to provide accurate product descriptions, images, and pricing. However:

  • Colors may vary due to screen settings
  • Product formulations may be updated without notice
  • We reserve the right to correct errors or inaccuracies
  • We do not guarantee products will always be in stock

4.2 Pricing

Price Accuracy:

  • All prices are in U.S. Dollars (USD)
  • Prices are subject to change without notice
  • We are not obligated to honor pricing errors
  • Promotional pricing is time-limited and subject to availability

Taxes & Fees:

  • Sales tax will be charged where applicable
  • Shipping fees are non-refundable (unless product defect or our error)
  • International customers are responsible for customs duties and import taxes

4.3 Order Acceptance

Placing an Order:

  • An order confirmation email does not constitute order acceptance
  • We reserve the right to refuse, cancel, or limit orders at our discretion
  • We may require additional verification for large or suspicious orders
  • Order acceptance occurs when we ship the product

Reasons We May Cancel Orders:

  • Product unavailability
  • Pricing or product description errors
  • Suspected fraud or unauthorized payment method
  • Violation of these Terms
  • Bulk or reseller purchases (without prior authorization)

4.4 Payment

Accepted Payment Methods:

  • Credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards
  • PayPal
  • Shop Pay
  • Apple Pay / Google Pay

Payment Terms:

  • Payment is due at time of purchase
  • You authorize us to charge your payment method
  • You represent that you have the right to use the payment method
  • We use third-party payment processors (Stripe, PayPal) that comply with PCI-DSS standards

Failed Payments:

  • Orders will not be processed if payment fails
  • We may attempt to contact you to resolve payment issues
  • Repeated failed payment attempts may result in account suspension

4.5 Shipping & Delivery

Shipping terms are governed by our separate Shipping & Returns Policy, which is incorporated into these Terms. Key points:

  • We are not responsible for shipping delays beyond our control
  • Risk of loss transfers to you upon delivery to the carrier
  • Delivery dates are estimates, not guarantees
  • You must provide an accurate shipping address
  • We are not liable for packages stolen after confirmed delivery

4.6 Returns & Refunds

Returns and refunds are governed by our Shipping & Returns Policy. By making a purchase, you agree to those terms.


5. INTELLECTUAL PROPERTY

5.1 Our Ownership

All content on the Site is owned by MuFO, Inc. or our licensors, including:

  • Trademarks: "Brick Buff" and related logos
  • Copyright: Website design, text, images, graphics, videos
  • Trade dress: Product packaging and branding
  • Proprietary formulations and processes

5.2 Limited Use License

You may:

  • View and print pages for personal, non-commercial use
  • Share links to our Site on social media (with proper attribution)

You may NOT:

  • Use our content for commercial purposes without written permission
  • Remove copyright or trademark notices
  • Claim ownership of our content

5.3 User-Generated Content

If you submit content to our Site (reviews, comments, photos):

Your Representation:

  • You own or have rights to the content you submit
  • Your content does not violate any third-party rights
  • Your content is truthful and not misleading

License Grant:

  • You grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display your content
  • We may use your content for marketing, promotional, or commercial purposes
  • We are not obligated to use or post your content

We Reserve the Right to:

  • Refuse, edit, or remove any user-generated content
  • Remove content that violates these Terms or is offensive
  • Use content without attribution or compensation

5.4 Third-Party Trademarks

IMPORTANT: Brick Buff products are compatible with various building brick systems and collectible toys, including but not limited to LEGO®, Mega Bloks®, and other plastic building toys and collectibles.

LEGO® is a registered trademark of the LEGO Group. Brick Buff is not affiliated with, endorsed by, or sponsored by the LEGO Group or any other toy manufacturer mentioned. Our products are independent aftermarket cleaning and restoration solutions designed for use on plastic building bricks and collectibles from various manufacturers.


6. DISCLAIMERS

6.1 Product Use

Use at Your Own Risk:

  • Our products are designed for cleaning plastic building bricks and collectibles
  • Always test on a small, inconspicuous area first
  • Follow usage instructions carefully
  • Results may vary depending on item condition, age, material, and type

No Guarantee of Results:

  • We do not guarantee specific cleaning or restoration outcomes
  • Some yellowing, discoloration, or damage may be permanent
  • Vintage or damaged items may not restore fully
  • We are not liable for damage caused by misuse or use on incompatible materials

6.2 Site Availability

"AS IS" and "AS AVAILABLE":

  • The Site is provided without warranties of any kind
  • We do not guarantee uninterrupted, error-free, or secure access
  • We may suspend or discontinue the Site at any time without notice
  • We are not liable for technical issues, downtime, or data loss

6.3 Third-Party Content

  • Our Site may contain links to third-party websites
  • We are not responsible for third-party content, products, or services
  • Third-party links do not imply endorsement
  • Your interactions with third parties are solely between you and them

6.4 Medical & Safety Disclaimers

Not for Consumption:

  • Our products are for external use only
  • Keep out of reach of children
  • If ingested, contact poison control immediately

Allergies & Sensitivities:

  • Check ingredient lists before use
  • Discontinue use if irritation occurs
  • We are not liable for allergic reactions

7. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW:

7.1 No Consequential Damages

MuFO, Inc., its officers, directors, employees, and agents will NOT be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or business opportunities
  • Loss of data or goodwill
  • Damage to building bricks, collectibles, toys, or other property
  • Personal injury (except where prohibited by law)

7.2 Maximum Liability

Our total liability to you shall not exceed the amount you paid for the product giving rise to the claim, or $100 USD, whichever is less.

7.3 Exceptions

Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages. In such cases, our liability is limited to the fullest extent permitted by law.


8. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless MuFO, Inc., its affiliates, officers, directors, employees, agents, and licensors from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your misuse of our products
  • Your violation of any third-party rights
  • Your fraudulent or illegal activities
  • Your user-generated content

9. DISPUTE RESOLUTION

9.1 Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

9.2 Informal Resolution

Before filing a claim, you agree to:

  1. Contact us at legal@brickbuff.com with a detailed description of the dispute
  2. Allow us 30 days to attempt to resolve the issue
  3. Participate in good-faith negotiations

9.3 Binding Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration:

Arbitration Terms:

  • Conducted by the American Arbitration Association (AAA)
  • Governed by AAA's Consumer Arbitration Rules
  • Individual arbitration only (no class actions)
  • Conducted via video conference or in New York, NY
  • Each party pays their own costs (unless awarded by arbitrator)

What You're Giving Up:

  • Right to a jury trial
  • Right to a court trial (except small claims court)
  • Right to participate in class actions

9.4 Small Claims Court

You may bring claims in small claims court if:

  • The claim qualifies under small claims court rules
  • You file on an individual basis (not class action)
  • The claim is brought in a jurisdiction where we operate

9.5 Opt-Out of Arbitration

You may opt out of arbitration within 30 days of accepting these Terms by:

  • Emailing legal@brickbuff.com
  • Subject: "Arbitration Opt-Out"
  • Including your name, address, and date of purchase

9.6 Exceptions to Arbitration

The following disputes are NOT subject to arbitration:

  • Intellectual property disputes
  • Small claims court actions
  • Injunctive relief requests

10. CLASS ACTION WAIVER

You agree to bring disputes on an individual basis only.

You waive the right to:

  • Participate in class actions
  • Serve as a class representative
  • Join consolidated or representative proceedings

If the class action waiver is found unenforceable, the arbitration agreement is void.


11. TERMINATION

11.1 Termination by You

You may stop using the Site at any time. Contact us to delete your account.

11.2 Termination by Us

We may suspend or terminate your access to the Site if you:

  • Violate these Terms
  • Engage in fraudulent activity
  • Abuse our systems or other users
  • Engage in illegal activities

Upon termination:

  • Your right to use the Site immediately ceases
  • We may delete your account and data
  • Outstanding orders may be cancelled
  • These Terms survive termination where applicable

12. GENERAL PROVISIONS

12.1 Entire Agreement

These Terms, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and MuFO, Inc.

12.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

12.3 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or our right to enforce it later.

12.4 Assignment

You may not assign or transfer these Terms. We may assign our rights and obligations without notice.

12.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control (natural disasters, pandemics, wars, strikes, government actions, etc.).

12.6 No Agency

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.

12.7 Headings

Section headings are for convenience only and do not affect interpretation.


13. CONTACT INFORMATION

Questions about these Terms?

MuFO, Inc. (Brick Buff)
Email: legal@brickbuff.com
Customer Support: support@brickbuff.com

Response Time: We aim to respond to legal inquiries within 5-7 business days.


14. ACKNOWLEDGMENT

BY USING OUR SITE, YOU ACKNOWLEDGE THAT:

  • You have read and understood these Terms
  • You agree to be bound by these Terms
  • You consent to electronic communications
  • You are at least 18 years old or have parental consent

Thank you for choosing Brick Buff. We're here to help you restore and preserve your cherished building brick collections and collectibles!


These Terms of Service apply to all users of brickbuff.com and all Brick Buff products and services operated by MuFO, Inc.

LEGO® is a trademark of the LEGO Group of companies which does not sponsor, authorize, or endorse this site. Other trademarks mentioned are the property of their respective owners.